Get CFRE credit ⭐️
Listening, learning, and leading with impact
July 15, 2025 @ 1PM ET
Listening is one of the most powerful tools in a fundraiser’s toolkit—and in our latest Givebutter webinar, we explored exactly how to use it to create lasting relationships with donors. Here’s your full recap, including replay access, and the webinar slides to help you transform your donor relationships—without adding more to your plate.
Get instant access to the webinar recap & slides
Led by donor-relations powerhouse Lynne Wester, this session was packed with real-life examples, laugh-out-loud moments, and practical strategies to:
- Ask the right questions at the right time
- Use donor feedback to simplify your workload
- Weave gratitude into every interaction
- Build trust without burnout
⭐️ This webinar is eligible for CFRE credit
Download your donor communications plan
Need help submitting your CFRE credits? Visit this link for more information
Meet the speakers
Lynne Wester
Lynne Wester has been shaking up the fundraising world for more than 20 years. She strongly believes that donor relations is the key to unlocking fundraising success and that organizations must be as dedicated to the donor experience — or DX — as they are to the ask itself. Known for positively disrupting the status quo, Lynne helps organizations when they need it the most – when crisis or opportunity arrive.
Lynne’s thought leadership is regularly featured in publications such as the Washington Post, Chronicle of Philanthropy, and CASE Currents. She is a four-time author and has contributed to two other books. She also hosts the #1 nonprofit fundraising podcast in the world — Fundraising is Funny — alongside T. Clay Buck, CFRE.
Connect with Lynne
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Stephanie Barnhill
Stephanie Barnhill is a Givebutter Fundraising Expert, passionate about building relationships with people and organizations focused on fundraising and furthering their mission.
Connect with Stephanie
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