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Neon One
Raise more
Neon One offers some noteworthy nonprofit CRM and donation features, but many users report difficulty using the interface—and hefty fees. In contrast, Givebutter provides modern fundraising features that are easy to use and free to access thanks to optional donor tips.
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Pay less
Unlike Neon One’s tiered monthly pricing plans, nonprofits can enjoy a full suite of free fundraising, marketing, and donor management features on Givebutter. For organizations looking to supercharge their Givebutter experience, advanced features are available to test out commitment-free for 30 days.
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Give better
User reviews comment on Neon One's outdated interface and unclear pricing plans. Meanwhile, Givebutter offers top ratings for fundraising and donor management software, empowering changemakers with tools that make giving easy, free, and fun.
Raise more
Neon One offers a whole host of tools, including its acclaimed donor management software. And while Neon One CRM features include some great donor tracking functionality, access to these tools—and their other offerings—costs a pretty penny.
Neon One
Ease of use
Ease of setup
Quality of support
Donation forms
Embeddable forms & donate buttons
Custom branding
Custom donation amounts & labels
Custom fields
Donation dedications
Fund designations
Matching gifts
Giving hub
Fundraising pages
Personalized pages
Public donor messages
Peer-to-peer fundraising
Team fundraising
Leaderboards
Goal bar
Countdown
Fundraising events
Virtual, in-person, & hybrid events
Unlimited ticket types & quantities
Ticket scanning & check-in
In-person payments
Livestream
Live display
Automatic event reminders
Auctions
Mobile bidding
Automated bidding
Bid notifications
QR codes for auction items
Self-service registration & checkout
Auto-charge winners
Payment requests & reminders
Donor management & CRM
Unlimited contacts
Detailed contact profiles
Donor activity tracking & history
Custom donor segments & filters
Self-service importing & migration
Reports & analytics
End-of-year reports
Nonprofit marketing & engagement
Automatic receipts
Outbound email blasts
Merge fields
Custom domains for emails
Peer-to-peer texting
Text-to-donate
Scan-to-donate
Message analytics & ROI
Social sharing
Payment processing
Major debit/credit card donations
Venmo donations
PayPal donations
Apple Pay & Google Pay donations
Donor-advised fund donations
ACH donations
Optional mail a check
Recurring donations
Record offline donations
Import transactions
Automated payouts
Payout reconciliation reports
Support
Live chat support
Email support
Help center
Live workshops & product training
Live fundraising webinars
Price
Platform fee
Payment processor fee
Can donors cover fees?
Users
9.4
9.4
9.5
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
$0
Always transparent
Free forever thanks to optional donor tips
Free forever thanks to optional donor tips
0%
2.9% + 30¢
Unlimited
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
Pay less
Neon pricing varies depending on the kinds of features your organization needs. For instance, Neon CRM pricing starts at $99/month, while pricing for Neon fundraising features begins at $1,900/year. In contrast, Givebutter provides the largest variety of free fundraising tools, backed by the Givebutter Guarantee, so you pay $0. Test out more advanced features with a free 30-day Givebutter Plus trial.
Neon One
Ease of use
Ease of setup
Quality of support
Donation forms
Embeddable forms & donate buttons
Custom branding
Custom donation amounts & labels
Custom fields
Donation dedications
Fund designations
Matching gifts
Giving hub
Fundraising pages
Personalized pages
Public donor messages
Peer-to-peer fundraising
Team fundraising
Leaderboards
Goal bar
Countdown
Fundraising events
Virtual, in-person, & hybrid events
Unlimited ticket types & quantities
Ticket scanning & check-in
Card reader for in-person payments
Livestream
Live display
Automatic event reminders
Auctions
Mobile bidding
Automated bidding
Bid notifications
QR codes for auction items
Self-service registration & checkout
Auto-charge winners
Payment requests & reminders
Donor management & CRM
Unlimited contacts
Detailed contact profiles
Donor activity tracking & history
Custom donor segments & filters
Self-service importing & migration
Reports & analytics
End-of-year reports
Nonprofit marketing & engagement
Automatic receipts
Outbound email blasts
Outbound text blasts
Merge fields
Custom domains for emails
Peer-to-peer texting
Text-to-donate
Scan-to-donate
Message analytics & ROI
Social sharing
Payment processing
Major debit/credit card donations
Venmo donations
PayPal donations
Apple Pay & Google Pay donations
Donor-advised fund donations
ACH donations
Optional mail a check
Recurring donations
Record offline donations
Import transactions
Automated payouts
Payout reconciliation reports
Support
Live chat support
Email support
Help center
Live workshops & product training
Live fundraising webinars
Price
Platform fee
Payment processor fee
Can donors cover fees?
Users
9.4
9.4
9.5
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
$0
Fee-free fundraising
Backed by the Givebutter Guarantee
Backed by the Givebutter Guarantee
0%
0%
Unlimited
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
Paid plans only
Additional fees apply for premium support & features
4%
Depends on payment method
Must be a Neon Pay client
Optional tips
On
Off
0%
3%
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covered by
92% of donors
92% of donors
How is Givebutter free?
Thanks to optional donor tips, Givebutter’s core fundraising features are free for all nonprofits. When tips are enabled, you pay $0—backed by the Givebutter Guarantee. Prefer to hide tips? Disable them and pay a flat 3% platform fee plus standard processing fees. For more advanced tools, Givebutter Plus starts at $29/month.
Give better
Neon CRM reviews do not paint a picture of an easy-to-use platform. In comparison, Givebutter reviews highlight its standout customer service and one-on-one assistance, making it one of the highest-rated fundraising and donor management software solutions on the market.
Neon One
Ease of use
Ease of setup
Quality of support
Donation forms
Embeddable forms & donate buttons
Custom branding
Custom donation amounts & labels
Custom fields
Donation dedications
Fund designations
Matching gifts
Giving hub
Fundraising pages
Personalized pages
Public donor messages
Peer-to-peer fundraising
Team fundraising
Leaderboards
Goal bar
Countdown
Fundraising events
Virtual, in-person, & hybrid events
Unlimited ticket types & quantities
Ticket scanning & check-in
Card reader for in-person payments
Livestream
Live display
Automatic event reminders
Auctions
Mobile bidding
Automated bidding
Bid notifications
QR codes for auction items
Self-service registration & checkout
Auto-charge winners
Payment requests & reminders
Donor management & CRM
Unlimited contacts
Detailed contact profiles
Donor activity tracking & history
Custom donor segments & filters
Self-service importing & migration
Reports & analytics
End-of-year reports
Nonprofit marketing & engagement
Automatic receipts
Outbound email blasts
Outbound text blasts
Merge fields
Custom domains for emails
Peer-to-peer texting
Text-to-donate
Scan-to-donate
Message analytics & ROI
Social sharing
Payment processing
Major debit/credit card donations
Venmo donations
PayPal donations
Apple Pay & Google Pay donations
Donor-advised fund donations
ACH donations
Optional mail a check
Recurring donations
Record offline donations
Import transactions
Automated payouts
Payout reconciliation reports
Support
Live chat support
Email support
Help center
Live workshops & product training
Live fundraising webinars
Price
Platform fee
Payment processor fee
Can donors cover fees?
Users
9.4
9.4
9.5
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
$0
Always transparent
Free forever thanks to optional donor tips
Free forever thanks to optional donor tips
0%
2.9% + 30¢
Unlimited
8.1
8.0
8.6
Hear from a real nonprofit that chose Givebutter over Neon One
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Givebutter has everything you need with a donor CRM but is also affordable (free!) and has the customization you need to be successful. The silent auction software helped change our auction this year and made it a billion times better.
Kenneth McQuiller
Assistant Director, The Meeting Place Learning Center
Methodology
Givebutter’s editorial staff aims to bring you the most transparent and objective comparisons possible. We sourced these comparison metrics directly from fundraising platform websites and third-party review sites like G2, Capterra, Trustpilot, and more. Score data gathered on September 2023.
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Neon One
Switch to Givebutter in minutes, and bring everything with you
Easily import your historical data to Givebutter when you switch—hassle-free and completely self-service. Keep building on your success immediately rather than starting from scratch or waiting for a data transfer.
Transactions
Contacts
Recurring donations
No limits, no costs
Don’t settle for less
Givebutter leads the pack in user satisfaction
We’re proud to say that that we’re the most-reviewed and highest-rated nonprofit software company on G2, the largest independent software review site. Givebutter is ranked as the #1 software for fundraising, donor management, and auctions based on user satisfaction ratings.
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G2 Momentum Grid® Report for Fundraising
Winter 2025
Winter 2025
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