Introducing the Givebutter Guarantee

Nonprofits face more pressure than ever—tight budgets, shifting donor expectations, and rising demand in their communities. The last thing you need is hidden or unpredictable fees that cut into your mission.

You told us that transparency and affordability matter most, and we listened. The Givebutter Guarantee is our promise: no fundraising fees, ever, so your nonprofit keeps 100% of the funds you raise.

What’s changing?

Givebutter will continue our 100% transparent tip-or-fee pricing model—but now it’s simpler than ever, with two clear options:

• Option 1 (Tips on) = 100% free Givebutter Guarantee: Enable optional donor tips for $0 platform fees AND $0 processing fees, so you keep every dollar raised.
  
• Option 2 (Tips off) = Flat 3% platform fee: One predictable platform fee across all campaign types, plus payment processing, which you can pass on to donors, make optional, or cover yourself. 

Previously, when tips were turned off, platform fees varied (1% for donation forms, 3% for fundraising pages, 5% for events/auctions), but now, you’ll see a flat 3% fee across all campaign types.

Why this change matters for your nonprofit

The new Givebutter pricing structure is designed to benefit nonprofits, offering both clarity and savings: 

• Less confusion → No more guessing fees by campaign type
• More savings → With tips enabled, you keep 100% of funds raised. And even with tips off, 92% of donors choose to cover processing fees when asked!
• More trust with donors → Simplified asks = less donor frustration
• Flexibility → For each campaign you create, you can choose free with tips or a 3% platform fee

No hidden charges. Just transparent pricing that works the way you need it to.

How the Givebutter Guarantee works

With the Givebutter Guarantee, “free” really means free. When tips are enabled, even if donors don’t opt to cover processing fees, Givebutter will cover the difference for you, so you keep every single dollar you raise. 

When tips are enabled, donors can:

1. Leave an optional tip to support Givebutter
2. Opt-in to cover processing fees
3. Opt-out to not cover processing fees, and Givebutter covers the cost

🎉 The result: Your nonprofit always keeps 100% of your donations. 

👉 Let’s see it in action: Pat O’Butter donates $100 to your fundraising campaign. In the checkout flow, he’s given the option to leave a tip to support Givebutter, and then he can decide if he’d like to cover the processing fee for the transaction (2.9% + 30¢ for cards, 1.9% + 30¢ for ACH). 

• If he leaves a tip and covers the processing fee → You keep $100
• If he leaves a tip and doesn’t cover the processing fee → You keep $100
• If he decides not to tip or cover the processing fee → You keep $100 

Notice a pattern here? In every case above, you receive the full $100 donation.

When tips are disabled: If you prefer not to enable optional tips, a flat 3% platform fee applies across all campaign types, plus standard payment processing. You decide whether to pass those fees on to donors, make them optional, or cover them yourself. 

What the new pricing means for your nonprofit

Organizations of every size will benefit from Givebutter’s new pricing structure:

• Small nonprofits can launch campaigns with tips enabled and enjoy 100% free fundraising, so every hard-earned donation goes directly to your mission.
  
• Larger organizations that may prefer to not show tips can rely on the predictability of the 3% platform fee. 

You can select whichever option is better for your organization or a specific campaign at a given moment. 

What’s next?

The Givebutter Guarantee is now active and automatically applies to all active campaigns that have tips enabled, regardless of when the campaign was created. This means no more processing fees for any tip-enabled campaigns! 🥳 

New Givebutter accounts created on or after September 9, 2025, are automatically enrolled in the new standard pricing, which includes the Givebutter Guarantee, and if tips are disabled, the flat 3% platform fee for every campaign type. 

Existing accounts created before September 9, 2025, now have the Givebutter Guarantee automatically enabled for campaigns with tips turned on. If you prefer to disable tips, you have the option to remain on legacy pricing or make a one-time switch to the new pricing model if it’s a better fit. 

In deciding whether to switch, think about what kind of campaigns you rely on:

• If you’re a donation form-heavy organization, sticking with legacy pricing may make more sense (1% legacy fee for forms vs. 3% standard fee).
  
  
• If you’re an event-heavy organization, switching to standard pricing could save you money (5% legacy fee for events vs. 3% standard fee).

You can make the switch any time, right from your Givebutter dashboard.

Free fundraising and a commitment to transparency 

Givebutter was created to give every nonprofit access to world-class fundraising tools without the high cost. With this new pricing structure, we’re proud to offer even more savings for changemakers while continuing to churn out the best possible tools for our growing community. 

If you’ve been looking for a free fundraising platform, sign up for Givebutter today to see how the easiest-to-use, all-in-one platform makes giving easy, free, and fun for nonprofits of all sizes. 

Frequently asked questions

What if donors don’t leave a tip or don’t cover fees?

When you enable optional donor tips in the new pricing structure, the Givebutter Guarantee ensures that you always receive 100% of the funds you raise, even if donors don’t leave a tip or pay processing fees. Givebutter covers any processing fees not covered by donors. 

What does the 3% platform fee include?

When you disable tips, a flat 3% platform fee applies across all campaign types—donation forms, fundraising pages, events, auctions, and pledges. You’ll still have access to the same powerful fundraising and donor management tools, with the added flexibility to hide tips in checkout.

How does the new 3% platform fee apply to different campaign types?

Here’s how the new standard compares to legacy pricing:

• Donation forms: Moving from 1% to 3% with new pricing 
• Fundraising pages: Remaining at 3% with new pricing
• Events: Moving from 5% to 3% with new pricing
• Auctions: Moving from 5% to 3% with new pricing. Note that auto-charge transactions will incur a 3% platform fee in addition to the standard processing fee, even when tips are enabled. 
• Pledges: Moving from 1% to 3% with new pricing. Pledges do not support donor tips.
  

When will existing accounts move over?

All accounts now have the Givebutter Guarantee automatically enabled on campaigns that have tips turned on. 

Accounts created on or after September 9, 2025 are automatically enrolled in the new tips on-Givebutter Guarantee or tips off-3% platform fee pricing. 

Accounts created before September 9, 2025, are already benefitting from having the Givebutter Guarantee active on tip-enabled campaigns, but they remain on the legacy pricing structure (tips on-Givebutter Guarantee or tips off-varied platform fee pricing). These organizations have the opportunity to make a one-time switch to the new pricing structure at any time if they decide it is a better fit for their organization.

Do I need to do anything?

If your Givebutter account was created on or after September 9, 2025, you are already fully enrolled in the new pricing. You don’t have to take any action!

If your Givebutter account was created before September 9, 2025, your tip-enabled campaigns are already covered by the Givebutter Guarantee, but you are still enrolled in legacy pricing for campaigns with tips disabled. If you want to switch to the new pricing, you can make the one-time change at any time by logging in to your dashboard.